Third-Party Inspection Service in Sourcing Process
Third-party inspection service is a must process in global sourcing, so when importers booked the service for shipment, and the inspector found quality problems from inspection, how would you like the third party QC helps you solve these quality problems?
In the previous article (Why Third-party inspectors rarely provide importer corrective actions), we explained that inspectors are limited in their ability to find causes for and fix quality issues they detected in the factory.
So how would you like these QC inspectors to help you? We would say the real value they provide to importers can be summarized just:
QC inspectors offer clarity in their communication, their documentation, and reporting. In each product inspection or quality check case, information from inspectors could help importers to understand what’s really happening with their Chinese supplier, empowering the importer to make informed decisions about their products.
This is why most of the importers book Pre-shipment Inspection Service as a necessary process for importing
Transparency and Improving communication
Importers know the difficulty of communicating with their suppliers when they are not in the same table.
Suppliers may misunderstand client’s product specification or quality requirements, or suppliers only tells things what client wants to hear, instead of full information, such as short lead-time, a complete manufacturing process in their own factory,
Later then, importers meet problems simply because their Chinese suppliers withheld important information or neglected to ask the importer to clarify expectations.
QC inspectors in third party inspection companies are often locally-based and have experience moderating the relationship between suppliers in China and foreign buyers. And whether the result of a language barrier or a cultural difference inspectors can often help you avoid misunderstandings and improve communication.
QC inspector can communicate with factory staff on the quality control process during the inspection, they can also help clarify your requirements when liaising with the supplier to schedule inspection. The result is more clarity and a lower chance of nonconformities and quality defects in your finished goods.
Do you think QC inspectors or third party inspection companies can help more? What’s the value of quality inspection services at different production stages?
Every inspection type aims to detect any product defects or other issues before the factory ships the finished goods to the client. But different inspection type also provides an unusual insight into your manufacturing and quality control system.
So the highest value of third party QC can detect the problems early and keep it in the factory. No customers like harmful products sit in their warehouse but hard to return or fix it.
We explained that transparency is the most essential thing that third party QC inspectors helps client from the inspection report, now let’s take a look the product inspection in various stage of production or shipping:
Incoming quality control (IQC):
Inspecting parts and materials chosen for the product, this is the first step in identifying quality problems, factory always has their own IQC staff to verify the materials and components specification. And ensure proper storage in the warehouse, especially for some Softline products.
First Article Inspection (FAI):
Inspector will check one for a few units from first production or engineering production pilot run, in case of your product contains expensive components or your product has stringent tolerances, or your products just need overall appearance review, FAI could help you to save time and cost, spot any engineering or quality issue.
Pre-Production Inspection (PPI):
Also calls In-process quality control(IPQC), this is the stage after FAI when production is well underway, inspection will check semi-finished goods, verify if the products conform to the client’s specification or not.
During Production Inspection (DPI):
Inspecting semi-finished products and finished products during production
Pre-shipment Inspection (PSI):
Checking finished products (with or without packaging) after production
Container Loading Supervision (CLS):
Monitoring the loading of shipping containers.
Other quality control services:
Laboratory Testing, Production Monitoring, etc.
Check more about the inspection report